Return to Help Index

Pricing and Billing
Do I have to pay sales tax?
	Sales tax for online orders are calculated for Virginia residents at 5.3%. All out of state orders are tax-free.
I have a question on my charges.
	Please contact customer service at (703) 632-1943 or email rreynolds@fbinaa.org.
I need a copy of my receipt/invoice.
	Please contact customer service at (703) 632-1943 or email rreynolds@fbinaa.org.
When will my credit appear on my account?
	Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
	Your credit card will be charged immediately upon order placement. You will receive an Order Confirmation to your email upon receiving payment.